Terms of Service

1. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you have the legal capacity to enter into these Terms.

2. Services Provided

Next Level Home Improvements provides residential and commercial construction services including ADU construction, garage conversions, room additions, kitchen remodeling, bathroom remodeling, outdoor kitchen construction, and full home remodels. Specific service details, deliverables, timelines, and fees will be outlined in a separate written contract between you and the Company. We may update or modify any portion of the Services or this website at any time without prior notice.

3. Consultation Requests & Lead Forms

Submitting a consultation request or lead form on our website does not constitute a binding agreement or guarantee of service. All formal agreements for construction services will be set forth in a separate written contract signed by both parties. By submitting your contact information, you consent to be contacted by Next Level Home Improvements via phone, email, or SMS regarding your project inquiry.

4. SMS Communications

By providing your mobile phone number and submitting through our website forms, you agree to receive SMS text messages from Next Level Home Improvements regarding appointments, estimates, project updates, reminders, and promotions.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to unsubscribe at any time.
• Reply HELP for help.

5. Payment & Billing

All fees, payment schedules, and billing terms will be outlined in your written service agreement or contract. You agree to:

• Pay all fees on time per the agreed schedule.
• Maintain valid payment information.
• Cover any applicable taxes or processing fees.

We reserve the right to pause or terminate work for unpaid balances. All deposits are non-refundable unless otherwise stated in writing.

6. Intellectual Property

All content on this website — including text, graphics, logos, photos, and marketing materials — is owned by Next Level Home Improvements and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use our content for competing commercial purposes without prior written consent.

7. Acceptable Use

You agree not to use the Services for any unlawful, abusive, harmful, or fraudulent purpose, including but not limited to:

• Submitting false or misleading information.
• Attempting to gain unauthorized access to our systems.
• Interfering with the security or integrity of our website.
• Violating any applicable laws or regulations.

8. Confidentiality

Both parties agree to keep confidential any proprietary, personal, or sensitive information shared during the course of service delivery, including project details, pricing, and internal communications. Confidentiality obligations survive termination of Services.

9. Third-Party Tools & Integrations

Our website and operations may integrate with third-party platforms (such as Google, Meta, and others). We are not responsible for outages, errors, limitations, or actions on those platforms. Use of third-party services is subject to their own terms and privacy policies.

10. No Guarantee of Results

You acknowledge that construction timelines, permit approvals, and project outcomes depend on numerous factors outside our control, including city permitting offices, material availability, and site conditions. We do not guarantee specific timelines or outcomes beyond what is stated in a signed written contract.

11. Disclaimer of Warranties

The website and its content are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the website will be error-free, uninterrupted, or free of viruses or other harmful components. Your use of the website is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Next Level Home Improvements and its employees, officers, contractors, and partners are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our Services, including loss of data, revenue, or business opportunity.

13. Indemnification

You agree to indemnify and hold harmless Next Level Home Improvements from any claims, damages, losses, liabilities, or expenses arising from your use of the Services, your violation of these Terms, or your violation of any applicable laws or third-party rights.

14. Termination

We may terminate or suspend your access to the Services at any time, with or without cause. Upon termination, all outstanding fees remain due, and confidentiality obligations remain in effect.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.

16. Changes to These Terms

We may update these Terms at any time. The "Last Updated" date at the top of this page reflects the most recent version. Continued use of the Services constitutes your acceptance of the revised Terms.

17. Contact Information

If you have questions about these Terms, contact us at:

Company: Next Level Home Improvements
Email: [email protected]
Phone: (562) 302-0232
Website: nladu.com
Address: 8520 Florence Ave Ste E, Downey, CA 90240