Next Level Home Improvements

Privacy Policy

Last updated: June 23, 2026

This Privacy Policy describes the policies and procedures of Next Level Home Improvements ("Company," "We," "Us," or "Our") on the collection, use, and disclosure of Your information when You use our Service at nladu.com, and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Business, for the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information.
  • CCPA/CPRA refers to the California Consumer Privacy Act as amended by the California Privacy Rights Act of 2020.
  • Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Next Level Home Improvements, 8520 Florence Ave Ste E, Downey, CA 90240.
  • Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Website refers to nladu.com.
  • You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies — These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.
  • Functionality Cookies — These Cookies allow us to remember choices You make when You use the Website.
  • Targeting and Advertising Cookies — These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to our services.
  • To provide You with news, special offers and general information about other goods, services and events which we offer.
  • To attend and manage Your requests to Us.
  • To deliver targeted advertising to You.
  • For business transfers, data analysis, identifying usage trends, and to evaluate and improve our Service.

By providing your mobile phone number and submitting through our website forms, you agree to receive SMS text messages from Next Level Home Improvements regarding appointments, estimates, project updates, reminders, and promotions. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help.

Sharing of Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers — to monitor and analyze the use of our Service and to contact You.
  • For business transfers — in connection with any merger, sale of Company assets, financing, or acquisition.
  • With Affiliates — for operational purposes only and not for their marketing use.
  • With Your consent — We may disclose Your personal information for any other purpose with Your consent.

No mobile information will be shared with affiliates or third parties for marketing purposes. Any sharing of personal data is limited to service providers strictly for operational purposes.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

CCPA/CPRA Privacy Notice (California Residents)

If You are a resident of California, You have the following rights:

  • The right to notice — You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
  • The right to know/access — You have the right to request that We disclose information to You about Our collection, use, sale, and disclosure of personal information.
  • The right to opt-out — You have the right to direct Us to not sell Your personal information.
  • The right to delete — You have the right to request the deletion of Your Personal Data under certain circumstances.
  • The right not to be discriminated against — You have the right not to be discriminated against for exercising any of Your consumer rights.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Next Level Home Improvements
By email: [email protected]
By phone: (562) 302-0232
By visiting our website: nladu.com
By mail: 8520 Florence Ave Ste E, Downey, CA 90240